Conditions

1. REQUEST FOR BOOKING AND PAYMENT OF THE STAY: Your booking will be effective after the reception of the booking form and the corresponding down payment, to be paid by credit card, international bank transfer. Booking of a rental accommodation: More than 30 days prior to the start of the stay: The down payment equals 25% of the total amount of the stay (including 25 € booking fee) + 3% of the cost of the holiday if you decide to take out cancellation insurance. Failing the reception of the balance within a delay of 30 days prior to the arrival, the stay will be cancelled without the possibility to claim it and the down payment of 25% will be kept by the campsite. Less than 30 days prior to the start of the stay: The full amount of the stay must be paid. Booking of a camping pitch: The deposit is 125 € (+ 3% of the cost of the holiday if you decide to take out cancellation insurance). The balance of total amount of the stay must be paid upon arrival on the campsite. If you bring your pet, you must send us a photocopy of its vaccination booklet with your booking form. Your international camping card (ADAC - ANWB TCCF,…) will be asked of you when you register. 2. CANCELLATION INSURANCE «CAMPEZ COUVERT» On ACSI BOOKING you will not be able to subscribe directly to the cancellation insurance proposed by CAMPASUN. To benefit it, could book your stay on the website www.campasun-pierredon.eu or contact our campsite Mas de Pierredon at 00 33 4 94 74 25 02 before the validation of your reservation. A solution will be proposed. 3. ARRIVAL AND DEPARTURE TIMES For the rent of a camping pitch: - Arrivals can take place between 2 PM and 7 PM. - Departures must take place before 11 AM. For rental accommodations: - Arrivals can take place between 3 PM and 7 PM (a deposit of 430€ + 70€ will be asked of you upon arrival). - Departures must take place between 8 AM and 10 AM (after a final check-up). In case of a late arrival, please contact us by phone or e-mail. Upon arrival, please present yourself at the reception to fill out the formalities. 4. DURING YOUR STAY All holidaymakers must comply with the interior rules, respect all the facilities and equipments and silence after 11 PM. Any violation of this clause will cause an early departure. Visitors must be declared at the reception and must pay a visitor’s tax following the applicable prices. Our company can in no case be held liable for the loss or theft of personal items, injuries and damage that could occur to holidaymakers or their belongings. For security and insurance reasons, it is prohibited to exceed the number of persons allowed in each rental accommodation. Use charcoal barbecues is formally prohibited on our site. Upon departure: The day before you leave, you must present yourself at the reception to pay the balance of your stay (do not take into account if the payment has been done in advance). For rental accommodations: As the payment of the stay has already been done, the warranty deposit of 500 € will be returned to you after the final check-up. In case of disrespect of the material or the accommodation, the refund of the damage or a fixed price for cleaning of 70 € could be required from you. Personal image rights You expressly authorise our campingsites to use, free of charge, in any medium, any photos of you or your children that may be taken by the campsite staff for publicising our campingsites. Mediator In case of dispute and after having seized the client service of the campsite, any client of the campsite has the possibility to seize a consumer mediator, within a maximum of one year from the date of the written complaint , by registered letter with acknowledgment of receipt, adressed to the campsite. The contact details of the mediator are as follows: MEDICYS, 73 Bd de Clichy-75009 Paris

Cancellation conditions

Days to arrival Proportion (amount or percentage) of the total cost of the holiday to be paid
+30 25%
30 100%